![]() ![]() Check on existing standards by consulting the cabin crew members and suggest improvements to the Hotel Manager where Cabins and Passenger service are concerned.Request assistant from the Hotel Manager when needed, at all times.Ensure that the set standards are kept and that crew members work according to their respective job descriptions corrective actions to be taken to ensure standards are upheld.Ensure that correct onboard procedures are adhered to, especially with regard to correct handling and record of counselling reports and/or warnings.Provide a two-way line of communication for crew deal with day to day issues including personal matters.Lead subordinates successfully into productive working methods by setting an example.Deal with the passenger complaints in efficient and professional manner.Be aware of and follow security/ fire/ safety procedures according to the Vessel’s standards.Ensure Cabin crew members maintain uniform and personal hygiene standards.General administration of the Cabins department. ![]() Carry out induction and training for all new crew members and monitor their performance.Daily inspection of all areas for which the Cabin Steward is responsible ensure any points which are not up to the standards, are corrected.Control of departmental budget by controlling supplies and maintaining stock inventories.Ensure working and cleaning schedules are carried out.Effective supervision of all cabin personnel efficient organisation of the cabin crew.Maintaining and establishing the Cabins Department standards in all passenger area of the vessel as outlined in the Hotel Management Manual, as well as to assist to permanently improve and update the Cabins procedures.Be friendly to passengers and crew as well as focused on job tasks.Must be able to work flexible time schedule and to the Company’s standards.Must have high degree of patience and understanding.Must have pleasant disposition and friendly personality.Must have strong character with developed leadership skills.Must be able to work under pressure and to meet deadlines and work to the Company’s standards.Must be a good organiser and communicator feel comfortable working with crew of different nationalities. ![]()
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